Honorary Chair

Alvaro Rocha, ISEG, University of Lisbon, Portugal

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Steering Committee

António Abreu, Polytechnic University of Porto, Portugal (General Chair)

João Vidal Carvalho, Polytechnic University of Porto, Portugal (General Chair)

Anabela  Mesquita, Polytechnic University of Porto, Portugal (Co-Chair)

Marcelo Mendonça Teixeira, Pernambuco University, Brazil (Co-Chair)

Juliana Kelle de Andrade Lemoine Neves, UNINOVO University Center, Brazil (Co-Chair)

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Local Organizing Committee

Enrique Vázquez-Justo, European Institute of Superior Studies, Portugal

Marcelo Mendonça Teixeira, Pernambuco University, Brazil

Ivaldir Honório de Farias Junior, Pernambuco University, Brazil

Camila Tenório Calazans de Lira, UNINOVO University Center, Brazil

Wellington Lins de Souza, UNINOVO University Center, Brazil

Cristiane Domingos de Aquino Teixeira, TECNES, UFRPE, Brazil

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Workshop Committee

Agostinho Sousa Pinto, Polythecnic University of Porto, Portugal (Chair)

Eusébio Ferreira da Costa, European Institute of Superior Studies, Portugal (Chair)

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Advisory Committee

Alexandre Gracioso e Tatsuo Iwata, ESPM - Higher School of Advertising and Marketing, Brazil

Anders Norberg, Umeå University, Sweden

Björn Åstrand, Umeå University, Sweden

Carmen Alba Pastor, Complutense University of Madrid, Spain

Chia-Wen Tsai, Ming Chuan University, Taiwan

Dárida Maria Fernandes, ESE, Polythecnic University of Porto, Portugal

Hayati Akyol,  Gazi University in Ankara, Turkey

Hui-Wen Vivian Tang,  Ming Chuan University, Taiwan

Isabel Maria Cabrita dos Reis Pires Pereira, University of Aveiro, Portugal

Izabela Zych, Córdoba University, Spain

Johannes Lindner, University Teacher College Vienna/Krems, Austria

Juan J. Leiva, Málaga University, Spain

Jun Sung Hong. University of Illinois, USA

Mahia Saracostti, Valparaiso University, Chile

Neuza Pedro,  University of Lisbon, Portugal

Paula Peres, Polytechnic University of Porto, Portugal

Pavel Zgaga, University of Ljubljana, Slovenia

Staffan Selander, Stockholm University, Sweden

Vicente J. Llorent, University of Cordoba, Spain

Ximena Vélez Calvo, Universidad del Azuay, Ecuador

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Scientific Committee

Adalmiro Pereira, Polythecnic University of Porto, Portugal

Adauto Bueno, University of Sao Carlos, Brazil

Adriana Oliveira, Polythecnic University of Porto, Portugal

Aêda Monalliza Cunha de Sousa, Pernambuco University, Brazil

Agostinho Sousa Pinto, Polythecnic University of Porto, Portugal

Alba Córdoba-Cabús, University of Malaga, Spain

Alejandro Peña, EAFIT University, Colombia

Alex Fabiano Toledo, Polythecnic University of Viseu, Portugal

Alexandra Correia, Polythecnic University of Viana do Castelo, Portugal

Almudena Barrientos-Báez, International University of La Rioja (UNIR), Spain

Álvaro López-Martín, University of Malaga, Spain

Amélia Brandão, University of Porto, Portugal

Amélia da Silva, Polythecnic University of Porto, Portugal

Ana Branca Soeiro de Carvalho, Polytechnic University of Viseu, Portugal

Ana Camarinha, Polythecnic University of Porto, Portugal

Ana Ferreira, School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Ana Lima, Polytechnic University of Porto, Portugal

Ana Lúcia Terra, University of Coimbra, Portugal

Ana Paula Afonso, Polythecnic University of Porto, Portugal

Ana Teresa Guia, Polytechnic University of Viseu, Portugal

Anabela Serrano, Polythecnic University of Porto, Portugal

Anacleto Cortez Correia, Portuguese Naval Academy, Portugal

Angelica Victoria Guillen Pinargote, Technical University of Manabí, Ecuador

Anna Romagnuolo, University of Tuscia, Italy

António Godinho, Polytechnic University of Coimbra, Portugal

António Gonçalves, INESC-ID, Portugal

António Fernandes, Polytechnic University of Bragança, Portugal

Ariane Nunes Rodrigues, Pernambuco University, Brazil

Armando Cruz, Polytechnic University of Viseu, Portugal

Arminda Sequeira, Polythecnic University of Porto, Portugal

Beatriz Muñoz Hidalgo, University of Malaga, Spain

Bernardo do Rego Belmonte, UNINOVO University Center, Brazil

Bruno Barbosa Sousa - Polytechnic University of Cávado and Ave (IPCA), CiTUR and UNIAG, Portugal

Bruno Gonçalves, Polytechnic University of Bragança, Portugal

Carla Oliveira, Polytechnic University of Viseu, Portugal

Carlos Filipe Guimarães, Nilton Lins University, Brazil

Carlos Guardado da Silva, University of Lisbon, Portugal

Célia Talma Gonçalves, Polytechnic University of Porto, Portugal

Célia Tavares, Polytechnic University of Porto, Portugal

Célio Gonçalo Marques, Polytechnic University of Tomar, Portugal

Clara Sarmento, Polytechnic University of Porto, Portugal

Cristiane Domingos de Aquino Teixeira, TECNES, UFRPE, Brazil

Cristina Freitas, Polytechnic University of Porto, Portugal

Cristina Helena Pinto de Mello, ESPM - Higher School of Advertising and Marketing, Brazil

César Collazos, University of Cauca, Colombia

Dália Liberato, School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Damiana Guedes, Polytechnic University of Viseu, Portugal

Dárida Maria Fernandes, School of Education of Polytechnic University of Porto, Portugal

Domingos Silva, CIMA – Research Centre in Mathematics and Applications, University of Évora, Portugal

Eduardo Milhões Pinheiro, Polytechnic University of Viseu, Portugal

Elsa Simões, Fernando Pessoa University, Portugal

Enrique Vázquez-Justo, European Institute of Superior Studies, Portugal

Eusébio Ferreira da Costa, European Institute of Superior Studies, Portugal

Fátima Matos da Silva, Portucalense University, Portugal

Fernanda A. Ferreira, UNIAG & School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Fernando Moreira, Portucalense University, Portugal

Filomena Soares, Polytechnic University of Porto, Portugal

Firmino Silva, ISLA-GAIA - Polytechnic Institute of Management and Technology, Portugal

Flávio Ferreira, UNIAG & School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Graça Chorão, Polytechnic University of Porto, Portugal

Guaracy Silva, University UniCesumar, Brazil

Gustavo Valladão, Nilton Lins University, Brazil

Helena Costa Oliveira, Polytechnic University of Porto, Portugal

Hugo Sampaio, Polytechnic University of Cavado and Ave, Portugal

Inês Pereira, Polytechnic University of Porto, Portugal

Isabel Borges, Institute of Higher Studies of Fafe, Portugal

Isabel Lopes, UNIAG & Polytechnic University of Bragança, Portugal

Isabel Vieira, Polytechnic University of Porto, Portugal

Joana Alexandra de Sousa e C. T. Fernandes, Polytechnic University of Porto, Portugal

Joana Araújo, Polythecnic University of Porto, Portugal

Joaquim Ferraz Esteves de Araujo, University of Minho, Portugal

José Ramón Cardona, University of the Balearic Islands, Spain

Julian Mora Aliseda, University of Extremadura  FISAT President, Spain

Katarzyna Leśniewska-Napierała, University of Lodz, Poland

Laura Tallone, Polythecnic University of Porto, Portugal

Luciana Oliveira, Polythecnic University of Porto, Portugal

Luis Corujo, University of Lisbon, Portugal

Luis Gomes, Polytechnic University of Porto, Portugal

Luís M. Afonso, Polythecnic University of Porto, Portugal

Luís Sardinha, University of Madeira, Portugal

Mara Franco, University of Madeira, Portugal

Marco Furtado, Polytechnic University of Porto, Portugal

Maria Carlos Lopes, School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Maria Cristina Vieira de Freitas, University of Coimbra, Portugal

Maria Gorete Dinis, Polytechnic University of Portalegre, Portugal

Maria Inês Braga, Polytechnic University of Porto, Portugal

Maria Inês Pinho, ESE - Polytechnic University of Porto, Portugal

Maria Isabel Ribeiro, Polytechnic University of Bragança, Portugal

Maria Ivone Cardoso, Polytechnic University of Porto, Portugal

Maria João Castro, Polytechnic University of Porto, Portugal

Maria José Angélico Gonçalves, Polytechnic University of Porto, Portugal

Marlon-Santiago Viñan-Ludeña, University of Granada, Spain

Miguel Mota, Polytechnic University of Viseu, Portugal

Milena Carvalho, Polytechnic University of Porto, Portugal 

Mohammed Shakor, University of Garmian, Iraq

Nancy Silva, University UNIS, Brazil

Olimpio Castilho, Polythecnic University of Porto, Portugal

Paula Odete Fernandes, UNIAG & Polytechnic University of Bragança, Portugal

Paula Peres, Polytechnic University of Porto, Portugal

Paulino Silva, Polytechnic University of Porto, Portugal

Paulo Batista, University of Évora, Portugal

Paulo Botelho Pires, Polytechnic University of Porto, Portugal

Paulo Meireles, Polythecnic University of Porto, Portugal

Pedro Liberato, School of Hospitality and Tourism, Polytechnic University of Porto, Portugal

Pedro Lopes, Polytechnic University of Viseu, Portugal

Piotr Luty, Wroclaw University of Economics and Business, Poland

Renato Toasa, Israel Technological University, Ecuador

Rodrigo Franklin Frogeri, FUMEC University, Brazil

Romeu Sequeira, Polytechnic University of Viseu, Portugal

Rui Castanho, WSB University in Dabrowa Gornicza, Poland

Rui Costa, Polytechnic University of Viseu, Portugal

Rui Humberto Pereira, Polytechnic University of Porto, Portugal

Sara Pascoal, Polytechnic University of Porto, Portugal

Sandra Tuna, Fernando Pessoa University, Portugal

Sandrina Teixeira, Polytechnic University of Porto, Portugal

Sandro Carvalho, Polytechnic University of Cavado and Ave, Portugal

Sérgio Lousada, University of Madeira, Portugal

Susana Fonseca, Polytechnic University of Viseu, Portugal

Susana Martins, Polythecnic University of Porto, Portugal

Susana Sá, European Institute of Superior Studies, Portugal

Suzanne Amaro, Polytechnic University of Viseu, Portugal

Tania Teixeira, Polythecnic University of Porto, Portugal

Vitor Gonçalves, Polytechnic University of Bragança, Portugal

Verónica Vasconcelos, Polytechnic University of Coimbra, Portugal

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